Warranty

At Elkhorn, superlative customer service and 100% customer satisfaction are primary business goals. If your rod requires repair, we will replace the broken section(s) for a minimal fee plus shipping and insurance. The Lamson reels are covered by a direct warranty/repair process with the manufacturer Lamson. You will send the reel directly to Lamson for warranty/repair. So fish hard. You are covered.

The fee for most broken rod sections is $55 and butt sections are usually $95. You will also be charged for the shipping costs to get your rod back to you. We have replacements rod sections with some exceptions in stock and turnaround time is quick.

To insure that you receive the proper replacement rod section, it is necessary for you to send the entire rod even if only one section needs replacement. Your rod case is a perfect container, and will fit in a commonly available triangular cardboard packing tube.

When the repair or replacement is complete and shipping is calculated we will contact you for payment.

We no longer have a shop (brick & mortar) location, so you need to ship your rod:

Elkhorn Fly Fishing

10940 S. Parker Rd

Suite #408

Parker, CO 80134

 

Take a moment to complete the Warranty Form here. It will alert us to expect your package, and provide contact information in case your package does not arrive in a timely manner.